Problem	Cause	Solution
Ice machine will not run	Switched off, Breaker off, Fuse blown oe unplugged	Restore power supply
	Bin thermostat incorrectly adjusted	Adjust thermostat
Runs but no ice production	No water to machine	Restore water supply
	Evaporator thormostat incorrectly adjusted or faulty	Adjust or replace thermostat
Long freeze cycle - low production	Dirty condenser	Clean condenser
	Water temperature too high	Connect to cold water supply
	Refrigeration problem	Service call required
Shallow, incomplete or white ice cubes	Ice machine is dirty	Clean and sanitise
	Water pressure incorrect	Check correct pressure
	Air temperature too high around machine	Vent area or move machine
	Evaporator thormostat incorrectly adjusted	Adjust thermostat
Fails to start harvest cycle	Evaporator thormostat incorrectly adjusted	Adjust thermostat
Ice cubes do not release	Ice machine is dirty	Clean and sanitise
	Low ambient temperature around machine	Move machine to warmer are
	Evaporator thermostat incorrectly adjusted - cubes are too large	Adjust evaporator thermostat

These are general guidelines that should apply to most machines and could save the cost of a callout if checked first. Most manufacturers will provide a troubleshooting guide particular to your model and many have an Faq section on theor website.

If you wish to quote this guide please give credit and a link to www.warewashers.co.uk

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>Learn Before You Buy >Buying Guides>Ice Machine Care and Troubleshooting